• Order Processing
    Orders are processed only after full advance payment is received.
    Standard processing time: 1–2 business days.

  • Delivery Time
    Delivery usually takes 5–7 business days after dispatch.
    Delivery time may vary based on location and courier service availability.

  • Shipping Charges
    Shipping charges (if applicable) will be shown at checkout before you place the order.

  • Order Tracking
    A tracking number will be shared via SMS/WhatsApp/Email once the order is shipped.

  • Incorrect or Incomplete Address
    Customers must provide a correct and complete delivery address.
    If delivery fails due to incorrect address or customer unavailability, re-delivery charges will be borne by the customer.

  • Damage During Transit
    If the product arrives damaged, customers must share:

    • A clear unboxing video, and

    • Photos of the damaged item
      This is required for verification and support under our return rules.

  • Shipping Delays
    Certain delays due to courier partners, holidays, weather, or unforeseen issues are beyond our control.
    We will assist in tracking but cannot guarantee exact delivery dates.

  • International Shipping
    At present, we do not offer international shipping.

  • Support
    For shipping-related questions, please contact our support team.